OUR DIRECTORS

Our senior management team is very experienced in designing, explaining and servicing residential, buy to let and second charge mortgages.

They are committed to providing products and services that put the customer in control of their mortgage and are constantly gathering feedback from customers and their advisers on how to improve our proposition.

Val Hawkins

Val Hawkins

DIRECTOR OF CUSTOMER SERVICES

Val has over 30 years’ experience in financial services operations. Before joining Vida in  March 2018 she held  Operational Director roles in Mortgage Servicing, Banking and  Savings at Northern Rock and was an Associate Director with Navigant Consulting and Interim Head of Payments at Tesco Bank.

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Ian Giles

DIRECTOR OF MARKETING

Chartered Marketer & Fellow of the Chartered Institute of Marketing.  25 years in intermediary mortgages. Ran own strategic marketing consultancy from 2008-15. Previously at Mortgage Trust, First Active & Kensington, networks (Mortgage Advice Bureau & Openwork) and brokers (Purely Mortgages, Largemortgageloans.com and Private Finance).