Criteria wrap-up on Adverse, with Ollie Smith, National Account Manager

Video transcript

Hi, Ollie here, National Account Manager at Vida Homeloans. I wanted to go through our adverse policy today an how that can help you and your clients.

Now when it comes to CCJ’s and defaults, we’re able to assess these from as little as six months of the date of registration. We can do sooner than that via our Premier Packager tier as well, potentially.

Now when it comes to telecoms and utilities, we can ignore these when we’re assessing our adverse on any of those missed payments. Any unsecured missed payments within the last six months outside of that, we’re able to look at these up to the value of £500 on our Vida 24 range and up to £250 on our Vida 36 range.

When is comes to bankruptcy, debt relief orders and IVA’s, we can assess these if they’ve been discharged for three years, unless you’re going through our Premier Packager tier, there we’re able to look at one year of discharged. Any previous repossessions we’re also able to look at as long as they’re at least six years old.

Now what we do say with any historic adverse is that we do need that to have been brought up to date for at least six months prior to the application coming in.

Now from a service point of view, we fully back our service with our service pledge. We will refund our application fee if you’re anything other than completely satisfied  with our service which has been reflected by our Trustpilot score, which is currently rated as excellent.

Hopefully that’s been helpful and I’ll speak to you soon. Thank you.