Our Festive Opening Times

Product perfection

Get life moving for your specialist clients with our Residential and Buy to Let product ranges.

Transparent tiering

Our simplified tiering makes it even easier for you to find the best solution for your specialist clients.

Intermediary support with V-Hub

Get direct access to the Underwriter handling your case through the V-Hub.

Our Service Pledge

Service excellence or we'll refund the administration fee - it's as simple as that.

We're the specialists in specialist

We work together with our expert intermediary partners to simplify the complexities of mortgage lending with one single aim, to help more people find a place to call home.

Get life moving for your next specialist client - search our Residential and Buy to Let lending criteria.

Search our lending criteria

All you want is a quick answer when you need it.

When your client is chasing you for an update, the last thing you want is to be chasing the lender ending up in dead ends with crossed lines and mixed messages. Get all the support you need before, during and after your application with direct access to our Underwriters via the V-Hub.

V-Hub

Current service levels for applications

DIP Referral - 24 hours

We'll let you know what we need to help progress your application.

Valuation Receipt - 7 working days

Our estimated time to receive the valuation after instruction.

Initial Underwriter Review - 5 working days

We'll let you know if we need anything else.

Document Review - 3 working days

We’ll review any documents you send us and get back in touch if we need anything else.

Switch your customer

Switching your customer's mortgage product with us is quick and easy. If your customer's current fixed or discounted variable rate has already expired or is due to expire within the next 6 months, and they meet our eligibility criteria, you can request a product switch.

Visit Product Switch Hub

All about affordability

Want to know how much we could lend your customers without logging into the Vida Application System for a DIP?

Go to Affordability Calculators

We have enhanced our affordability model for Residential applications, to help more clients get onto the property ladder with the loan amount they need.

Blogs and latest news

Read our latest press releases, blogs and news articles

News